25 items tagged with customers

Consumer preference vs. RIAA

March 16, 2002 - Most successful companies are driven by the needs and desires of their customer base. After...

News and Commentary

Criminal Customers

February 23, 2002 - The recording, television, and motion picture industries are treating their customer base as if they...

Business & Strategy

Customer Care

February 22, 2002 - Business 2.0 | Management Lesson #1: Speed Still Matters: "Customers' switching costs have been reduced...

Software Management

Customer testing

February 13, 2002 - The Archives page at ClickZ has an interesting problem. There are duplicate titles listed in...

Software Management

Discover your inner hamster

January 20, 2002 - Inefficient, manual processes make life difficult for your customers.