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This is the blog of Adam Kalsey. Unusual depth and complexity. Rich, full body with a hint of nutty earthiness.

22 items tagged with email

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Stuff for later (April 4, 2006) PDF merging, procrastination, baseball, and managing your bits in this edition of Simplelinks.

Symantec Spoofing (September 9, 2003) Some email viruses trick mail systems into thinking the virus was sent by someone else. Antivirus tools are falling for it.

Turning away customers (July 7, 2003) If a customer is going to go to the trouble of contacting you, it's important, at least to them. Make sure you'll see it.

Web bug education (November 11, 2002) The anti-Web bug initiative will be ignored by unscrupulous marketers, but it will also serve to educate everyone else.

Open letter to Barnes & Noble (October 10, 2002) Barnes & Noble screwed up by sending a marketing email to people who told them they didn't want to get email, made it difficult to change email preferences, and then ignored their mistake.

Email Marketing Usability (September 9, 2002) Jakob Nielsen turns to a subject dear to my heart: the improving your email newsletters to enhance the reader experience.

Opportunity lost (September 9, 2002) Improve the customer experience of automated emails.

Email marketing stupidity (July 7, 2002) I just renewed the domain registration for kalsey.com through Register.com. Right after I did so, they automatically sent me some marketing email. They made some dumb mistakes in their message that you can easily avoid in your marketing campaigns.

Why Treo Mail? (May 5, 2002) Using a Treo to check your email has hidden costs attached.

Recently Written

Decoding Product Leadership Titles
Mar 18: Not all product leadership titles mean what they sound like. ‘Head of Product’ can mean anything from a senior PM to a true VP. Here’s how to tell the difference.
What branding can teach about culture
Jan 8: Culture is your company’s point of view in action—a framework guiding behavior, even in the unknown. You can’t copy it; it must reflect your unique perspective.
Think Systems, not Symptoms
Dec 15: Piecemeal process creation frustrates teams and slows work. Stop patching problems and start solving systems. Adopting a systems thinking approach helps you design processes that are efficient, aligned with goals, and truly add value.
Your Policies Aren’t Your Culture
Dec 13: Policies guide behavior, but culture is the lived norms and values of your team. Policies reflect culture -- they don’t define it. Netflix’s parental leave shift didn’t change its culture of freedom and responsibility. It clarified how to live it.
Lighten Your Process Burden
Dec 7: Everyone hates oppressive processes, but somehow we keep managing to create them.
Product Add-Ons Are An Expansion Myth
Dec 1: Add-ons can enhance your product’s appeal but won’t drive significant market growth. To expand your customer base, focus on developing standalone products.
Protecting your Product Soul when the Same Product meets New People.
Nov 23: Expand into new markets while preserving your product’s core value. Discover how to adapt and grow without losing your product’s soul.
Building the Next Big Thing: A Framework for Your Second Product
Nov 19: You need a first product sooner than you think. Here's a framework for helping you identify a winner.

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