Barnes & Noble's response (November 11, 2002) Barnes & Noble's response to my concerns regarding their email newsletter.
2 items tagged with openletter
Related tags: customers barnesandnoble email permission
Open letter to Barnes & Noble (October 10, 2002) Barnes & Noble screwed up by sending a marketing email to people who told them they didn't want to get email, made it difficult to change email preferences, and then ignored their mistake.