Marketing
Barnes & Noble's response
November 6, 2002 - Barnes & Noble’s response to my concerns regarding their email newsletter.
4 items tagged with barnesandnoble
Related tags: email amazon openletter customers affiliate
Marketing
Open letter to Barnes & Noble
October 29, 2002 - Barnes & Noble screwed up by sending a marketing email to people who told them they didn’t want to get email, made it difficult to change email preferences, and then ignored their mistake.
Business & Strategy
Goodbye BN.com links
August 15, 2002 - What happens when you break links to your site and your competitor doesn’t? Sites link to your competition instead of you.
Business & Strategy
Complex operations hurt your business
May 11, 2002 - I prefer to buy from Barnes & Noble over Amazon. I’ve never been thrilled with...