Items tagged with businessmodels

Related tags: customerservice companypolicies advertising guykawasaki 37signals

3 items total

Policy scars

May 17, 2006 - 28 words
37signals says that policies are like scar tissue: they’re created as an overreaction to a...
Also tagged as: 37signals companypolicies customerservice

Relax your policies

May 8, 2006 - 125 words
Create overly-restrictive policies that assume your customers are bad people and you’ll end up treating al lyour customers like they’re bad people.
Also tagged as: companypolicies customerservice guykawasaki

Subscription TV

May 6, 2002 - 339 words , 1 comment
Another thing that Kellner said that I found a little goofy is that he’d like...
Also tagged as: advertising kellner television

3 items total

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