Items tagged with satisfaction

Related tags: netpromoter productledgrowth measurement productmarketfit nps

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Don't use NPS to measure user happiness for enterprise software

September 7, 2020 - 704 words
Measuring the satisfaction and enjoyment of end users is a key to unlocking product-led growth. Net Promoter Score is the wrong tool for this.
Also tagged as: measurement netpromoter nps productledgrowth productmanagement productmarketfit

1 items total

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Adam Kalsey

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