Items tagged with nps

Related tags: netpromoter productmanagement measurement satisfaction productledgrowth

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Don't use NPS to measure user happiness for enterprise software

September 7, 2020 - 704 words
Measuring the satisfaction and enjoyment of end users is a key to unlocking product-led growth. Net Promoter Score is the wrong tool for this.
Also tagged as: measurement netpromoter productledgrowth productmanagement productmarketfit satisfaction

1 items total

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