2 items tagged with contigencydesign

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Simplified Form Errors

July 17, 2003 - One of the most frustrating experiences on the Web is filling out forms. When mistakes are made, the user is often left guessing what they need to correct. We’ve taken an approach that shows the user in no uncertain terms what needs to be fixed.

User Experience

Staples.com: Yeah, we've got problems

February 15, 2003 - A shopping trip at Staples.com yields some advice on writing effective error messages and defining sensible software requirements.