Management & Leadership Archives
Think Systems, not Symptoms
Piecemeal process creation frustrates teams and slows work. Stop patching problems and start solving systems. Adopting a systems thinking approach helps you design processes that are efficient, aligned with goals, and truly add value.
Your Policies Aren’t Your Culture
Policies guide behavior, but culture is the lived norms and values of your team. Policies reflect culture—they don’t define it. Netflix’s parental leave shift didn’t change its culture of freedom and responsibility. It clarified how to live it.
Micromanaging and competence
Providing feedback or instruction can be seen as micromanagement unless you provide context.
My productivity operating system
A framework for super-charging productivity on the things that matter.
Great product managers own the outcomes
Being a product manager means never having to say, "that’s not my job."
The Dark Side of Input Metrics
Using input metrics in the wrong way can cause unexpected behaviors, stifled creativity, and micromanagement.
Input metrics lead to outcomes
An easy to understand example of using input metrics to track progress toward an outcome.
Lagging Outcomes
Long-term things often end up off a team’s goals because they can’t see how to define measurable outcomes for them. Here’s how to solve that.
Tyranny of Outcomes
An extreme focus on outcomes can have an undesired effect on product teams.
How to scale your product team from one product manager to an entire organization
As your product management team scales, you’ll have issues around redundancy, communication, and consistency. Here’s now you might solve those.
Software engineering manager interview questions
Here are some questions I like to use to get a sense of who an engineering manager is and how they work.
TV hosts as a guide for software managers
Software managers can learn a lot from journalists or late night TV hosts and how they interview people.
The Improvement Flywheel
An incredible flywheel for the improvement of a development team. Fix a few things, and everything starts getting better.
Managers and technical ability
In technical fields, the closer you are to the actual work being done, the closer your skills need to resemble those of the people doing the work.
Dysfunctions of output-oriented software teams
Whatever you call it, the symptom is that you’re measuring your progress by how much you build and deliver instead of measuring success by the amount of customer value you create.
Product Manager Career Ladder
What are the steps along the product management career path?
Assumptions and project planning
When your assumptions change, it’s reasonable that your project plans and needs change as well. But too many managers are afraid to go back and re-work a plan that they’ve already agreed to.
Encouraging 1:1s from other managers in your organization
If you’re managing other managers, encourage them to hold their own 1:1s. It’s such an important tool for managing and leading that everyone needs to be holding them.
One on One Meetings - a collection of posts about 1:1s
A collection of all my writing on 1:1s
Are 1:1s confidential?
Is the discussion that occurs in a 1:1 confidential, even if no agreed in the meeting to keep it so?
Skip-level 1:1s are your hidden superpower
Holding 1:1s with peers and with people far below you on the reporting chain will open your eyes up to what’s really going on in your business.
Do you need a 1:1 if you're regularly communicating with your team?
You’re simply not having deep meaningful conversation about the process of work in hallway conversations or in your chat apps.
What agenda items should a manager bring to a 1:1?
At least 80% of a 1:1 agenda should be driven by your report, but if you also to use this time to work on things with them, then you’ll have better meetings.
Handling "I don't have anything to talk about" in your 1:1s
When someone says they have nothing to discuss, they’re almost always thinking too narrowly.
What should you talk about in a 1:1?
Who sets the agenda? What should you discuss, and what should you avoid discussing?
One on One meetings for managers: Frequency and Duration
How long should your 1:1s be? How often should you run them?
One on One meetings for managers
A one on one meeting is one of the top ways you can build your managerial leverage
Networking as an entrepreneur
Having a network is crazy important. Networking is not.
The birth of cubicle hell
Where do cubicles come from?
Make the most of opportunities
Often, part of success is being in the right place at the right time. What will you do with the opportunity when it happens?