Related tags: customerservice thisisbroken businessprocess banking security
3 items total
September 7, 2006 - 276 words , 13 comments
Wells Fargo creates a problem, and blocks all possible solutions with an arbitrary business rule.
Also tagged as: businessprocess
customerservice
September 6, 2006 - 466 words , 13 comments
Wells Fargo is working really hard to lose my business.
Also tagged as: customerservice
thisisbroken
March 3, 2006 - 386 words , 48 comments
Wells Fargo didn’t think things through very well.
Also tagged as: banking
customerservice
security
3 items total
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This is the blog of Adam Kalsey. Unusual depth and complexity. Rich, full body with a hint of nutty earthiness.