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There’s no single good way to onboard an employee that works for every role. Here's a framework for creating a process that you can adapt to each situation.
Whatever you call it, the symptom is that you're measuring your progress by how much you build and deliver instead of measuring success by the amount of customer value you create.
Customers never even talk to the companies that don't fit their needs at all. If the only product ideas you're considering are those that meet the needs of your current customers, then you're only going to find new customers that look exactly like your current customers.
Strong products aren't composed of a list of features dictated by customers. They are guided by strong visions, and the execution of that vision is the primary focus of product development.