Phone Spam

Freshness Warning
This blog post is over 20 years old. It's possible that the information you read below isn't current and the links no longer work.

Ring. "(Pre-recorded voice) Congratulations, you have been selected to win a free cellular phone. Press "1" to claim your phone."

So I pressed one and asked the person at the other end for her name and the name of the company. After a couple of tries, I finally got her to tell me the company’s name was Call Center Networks, but she would only give me her first name, Mandy.

I asked for a phone number where the company could be reached, but she refused to give it to me. When I told her that it was illegal to place pre-recorded telephone calls, to refuse to supply her name or the name of the company, and to refuse to give a phone number where the company could be reached, she hung up.

I realize that telling her this won’t make any real difference, but perhaps she didn’t know any of this and she’ll think twice about coming back to work tomorrow.

Oh, I also reported the company to the FTC.

February 22, 2002 4:28 PM

That's when this comes in handy:

This discussion has been closed.

Recently Written

The Trap of The Sales-Led Product (Dec 10)
It’s not a winning way to build a product company.
The Hidden Cost of Custom Customer Features (Dec 7)
One-off features will cost you more than you think and make your customers unhappy.
Domain expertise in Product Management (Nov 16)
When you're hiring software product managers, hire for product management skills. Looking for domain experts will reduce the pool of people you can hire and might just be worse for your product.
Strategy Means Saying No (Oct 27)
An oft-overlooked aspect of strategy is to define what you are not doing. There are lots of adjacent problems you can attack. Strategy means defining which ones you will ignore.
Understanding vision, strategy, and execution (Oct 24)
Vision is what you're trying to do. Strategy is broad strokes on how you'll get there. Execution is the tasks you complete to complete the strategy.
How to advance your Product Market Fit KPI (Oct 21)
Finding the gaps in your product that will unlock the next round of growth.
Developer Relations as Developer Success (Oct 19)
Outreach, marketing, and developer evangelism are a part of Developer Relations. But the companies that are most successful with developers spend most of their time on something else.
Developer Experience Principle 6: Easy to Maintain (Oct 17)
Keeping your product Easy to Maintain will improve the lives of your team and your customers. It will help keep your docs up to date. Your SDKs and APIs will be released in sync. Your tooling and overall experience will shine.


What I'm Reading


Adam Kalsey

+1 916 600 2497


Public Key

© 1999-2022 Adam Kalsey.