Need someone to lead product management at your software company? I build high-craft software and the teams that build it. I'm looking for my next opportunity. Check out my resume and get in touch.

This is the blog of Adam Kalsey. Unusual depth and complexity. Rich, full body with a hint of nutty earthiness.

Security & Privacy

Fun With Spammers

Michael Fraase wrote about his experience with spammers, using one spammer as a representative example. Michael lets spammers know that if they continue to send hime email he will bill them for the time he spends reading them and the server resources they consume. He sends the bills, gets a small claims judgement for non-payment of the bills and then turns them over to collections. It’s a clever way of annoying a spammer. All of the sudden they start getting calls from a collection agency, their credit report is affected, and it really doesn’t cost him much at all.

This time, though, the spammer fought back. He hired a lawyer to send a cease and desist letter to Michael. You see, in Michale’s original story, he posted a copy of the invoice he sent this particular spammer, including the scumbag’s address, phone number, and email address. The lawyers want that removed. Michael, of course isn’t put off by a toothless letter and posted the lawyer’s letter (including their address) and his response on his site.

I’m not surprised that these people want their addresses removed from the site. People have been known to pull nasty pranks on scumbags lke this, including things like subscribing to a few thousand magazines in their name, all with "Bill Me Later" cheched on the subscription card.

Once you are done reading the followup article, read the responses to it at the bottom. I especially like Nick Simicich’s idea.

Recently Written

Should individual people have OKRs?
May 14: A good OKR describes and measures an outcome, but it can be challenging to create an outcome-focused OKR for an individual.
10 OKR traps and how to avoid them
May 8: I’ve helped lots of teams implement OKRs or fix a broken OKR process. Here are the 10 most common problems I see, and what to do instead.
AI is Smart, But Wisdom Requires Judgement
May 3: AI can process data at lightning speed, but wisdom comes from human judgment—picking the best imperfect option when facts alone don’t point the way.
Decoding Product Leadership Titles
Mar 18: Not all product leadership titles mean what they sound like. ‘Head of Product’ can mean anything from a senior PM to a true VP. Here’s how to tell the difference.
What branding can teach about culture
Jan 8: Culture is your company’s point of view in action—a framework guiding behavior, even in the unknown. You can’t copy it; it must reflect your unique perspective.
Think Systems, not Symptoms
Dec 15: Piecemeal process creation frustrates teams and slows work. Stop patching problems and start solving systems. Adopting a systems thinking approach helps you design processes that are efficient, aligned with goals, and truly add value.
Your Policies Aren’t Your Culture
Dec 13: Policies guide behavior, but culture is the lived norms and values of your team. Policies reflect culture -- they don’t define it. Netflix’s parental leave shift didn’t change its culture of freedom and responsibility. It clarified how to live it.
Lighten Your Process Burden
Dec 7: Everyone hates oppressive processes, but somehow we keep managing to create them.

Older...

What I'm Reading