Need someone to lead product management at your software company? I build high-craft software and the teams that build it. I'm looking for my next opportunity. Check out my resume and get in touch.

Adam Kalsey

This is the blog of Adam Kalsey. Unusual depth and complexity. Rich, full body with a hint of nutty earthiness.

Business & Strategy

Tesco delivery

Freshness Warning
This blog post is over 23 years old. It's possible that the information you read below isn't current and the links no longer work.

11 Oct 2001

Unlike Webvan, the UK grocery store chain Tesco realized that the Web is just one channel through which to sell your goods. Knowledge@Wharton examines the differences between the two home delivery models. Webvan created sales and distribution systems from scratch, spending enormous amounts of money in the process. Tesco, however, started small. They marketed to their existing customers. They picked items directly from their store shelves. They used their existing logistics systems. And they flourished.

  • Knowledge@Wharton: What Webvan Could Have Learned from Tesco
  • via Techdirt.

    • Recently Written

    Think Systems, not Symptoms
    Dec 15: Piecemeal process creation frustrates teams and slows work. Stop patching problems and start solving systems. Adopting a systems thinking approach helps you design processes that are efficient, aligned with goals, and truly add value.
    Your Policies Aren’t Your Culture
    Dec 13: Policies guide behavior, but culture is the lived norms and values of your team. Policies reflect culture -- they don’t define it. Netflix’s parental leave shift didn’t change its culture of freedom and responsibility. It clarified how to live it.
    Lighten Your Process Burden
    Dec 7: Everyone hates oppressive processes, but somehow we keep managing to create them.
    Product Add-Ons Are An Expansion Myth
    Dec 1: Add-ons can enhance your product’s appeal but won’t drive significant market growth. To expand your customer base, focus on developing standalone products.
    Protecting your Product Soul when the Same Product meets New People.
    Nov 23: Expand into new markets while preserving your product’s core value. Discover how to adapt and grow without losing your product’s soul.
    Building the Next Big Thing: A Framework for Your Second Product
    Nov 19: You need a first product sooner than you think. Here's a framework for helping you identify a winner.
    A Framework for Scaling product teams
    Oct 9: The people, processes, and systems that make up a product organization change radically as you go through the stages of a company. This framework will guide that scaling.
    My Networked Webcam Setup
    Sep 25: A writeup of my network-powered conference call camera setup.

    Older...

    What I'm Reading