More US Bank clueless service
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13 Feb 2008
Not content to annoy me once this month, US Bank decided to call me again. Despite my assurances that the payment will arrive on time, I received a second "courtesy call" in a week, letting me know my payment would soon be due.
I have the choice between two extremes—get harassed each month or stop all calls about my payments. If I have a payment that they’re unable to deposit—say I accidentally send the wrong check in the wrong envelope—they won’t call.
Nice choice.