December 2008 Archives

Unfriendly returns
Toys R Us blocks returns. You can bet I’ll do all my shopping at a store with a friendlier return policy in the future.
December 27, 2008 - 375 words, 7 comments

The ongoing Comcast saga
Using Twitter as a customer service tool.
December 27, 2008 - 968 words, 3 comments

Comcast and Vonage, Part 2
A Comcast tech blew their credibility.
December 26, 2008 - 404 words, 3 comments

How to make friends and influence music fans
Apparently some of these labels have all the customers they need.
December 25, 2008 - 158 words,

Comcast and Vonage
I hate Comcast.
December 24, 2008 - 71 words, 1 comment

Traditions
What are your family Christmas traditions?
December 22, 2008 - 274 words, 1 comment

Phil Hughes on the message boards
A blogger talks about meeting Yankee phenom pitcher Phil Hughes on a baseball card collector...
December 22, 2008 - 35 words,

Charlie Brown Agency
Brilliant Charlie Brown Christmas and ad agency mashup.
December 17, 2008 - 18 words,

Apple Canceled Christmas
Apple Canceled Christmas—"Apple has been honored to work with the North Pole the...
December 16, 2008 - 35 words,

Vertical Response. Awesome.
Nice to see a little customer service in the world.
December 16, 2008 - 317 words, 8 comments

Class move
Yahoo laid Flickr’s George Oates off while she was at conference promoting the Flickr Commons....
December 16, 2008 - 31 words,

Sweet Caroline
Given the Boston fan’s hatred of all things New York, I wonder if they’ll still play the song?
December 16, 2008 - 247 words,

The Something Store: Buy Something at SomethingStore.com
The Something Store: Buy Something at SomethingStore.com — Taking the grab bag idea further. Pay...
December 9, 2008 - 22 words,

The Something Store: Buy Something at SomethingStore.com
The Something Store: Buy Something at SomethingStore.com — Taking the grab bag idea further. Pay...
December 9, 2008 - 22 words,

How Companies Respond to the Risks of Personal Brands
How Companies Respond to the Risks of Personal Brands — Jeremiah talks about how companies...
December 9, 2008 - 22 words,

How Companies Respond to the Risks of Personal Brands
How Companies Respond to the Risks of Personal Brands — Jeremiah talks about how companies...
December 9, 2008 - 22 words,

Daily Reading from December 09, 2008
Links to what I’ve been reading recently. Piwik - Web analytics - Open source —...
December 9, 2008 - 854 words,

Recently

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How long should your 1:1s be? How often should you run them?
One on One meetings for managers (Nov 26)
A one on one meeting is one of the top ways you can build your managerial leverage
How the Sales organization in a large company slows innovation (Nov 16)
If you have a new innovative product inside a large established company, it can be much harder to reach product market fit than it would be for the same product in a startup.
Networking as an entrepreneur (Oct 23)
Having a network is crazy important. Networking is not.
Stretching your team (Jun 11)
Stretching your team is one of the best ways to improve your output, your team's happiness, and your velocity. But they'll need coaching.
Physical camera shutter for Cisco Spark Board (Jul 6)
A 3d printable design for a camera shutter for a Cisco Spark Board
My Travel Coffee Setup (Jan 20)
What my travel coffee brewing setup looks like, and how you can build your own for under $100.
Turkey Legs (May 30)
Product naming gone awry.

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