DialSource VP Product Aug 2019 – Present

Leading product and engineering for a communications startup.

Cisco Manager, Developer Relations Jun 2014 – Aug 2019

After Tropo was acquired by Cisco, I created and led the developer relations program for Webex.

Tropo Product Manager Mar 2010 – May 2014

Managing cloud communications platforms. Spun out from Voxeo.

Voxeo Manager, Voxeo Developer Network Dec 2009 – Mar 2010

Developer marketing and technology evangelism for Voxeo products and platforms.

• Created the developer evangelism role at Voxeo.
• Spoke at dozens of events.

Voxeo Sr. Engineer Jun 2009 – Dec 2009

Integrating text messaging technology into leading voice solutions provider

• Created next-generation REST API for Voxeo text messaging products.
• Planned integration of IMified into Voxeo products.
• Designed application architecture for scaling IM products adding failover and cross-network clustering.

IMified, LLC Founder Mar 2007 – Jun 2009

Founding an application platform for real-time text networks. Acquited by Voxeo June 2009

• Created leading platform for building intelligent instant messaging agents
• Negotiated acquisition by Voxeo in June 2009

WorkHabit VP, Products Apr 2008 – Dec 2008

Managing product development for cloud computing infrastructure.

• Managed a team that created self-healing, auto-scaling hosting infrastructure for Drupal, PHP, and Java web applications
• Promoted WorkHabit’s scaling and cloud expertise through conferences, blogs, screencasts, and video
• Responsible for all aspects of product marketing including sales to early customers
• Designed video management platform to help companies easily integrate web video

Farros Capital VP, Products Oct 2006 – Sept 2007

Worked with angel investment firm in an EIR role to improve products and companies' marketability.

• Implemented ad server capable of serving 900 million monthly impressions
• Worked with national brand advertisers to bring their brands to small screens
• Redesigned product features to improve marketability of several consumer internet startups

Feed Crier (now IMified, LLC) Founder Aug 2006 – Mar 2007

Feed Crier provides real-time alerting over instant messaging networks. Acquired by IMified March 2007.

• Grew subscriber base by over 10% per month on word-of-mouth marketing
• Created instant messaging bot server capable of holding conversations over Jabber/XMPP, AOL IM, and MSN IM
• Designed and implemented distributed feed indexer for real-time indexing of thousands of RSS and Atom feeds
• Negotiated distribution agreements with instant messaging networks, including AOL's first ever network agreement for a public bot
• Negotiated merger of company with IMified, LLC in March of 2007

Consultant Nov 2005 – Mar 2007

Independent consultant specializing in product strategy.

• Defined product strategy and implementation plans for web software companies.
• Advised startups Tailrank, Ookles, Tubes Music and others on development, operations, and marketing strategies.

Pheedo Founder & CTO Aug 2004 – Sept 2005

Pheedo creates software for managing and tracking advertising campaigns in blogs and RSS feeds. As CTO, was responsible for all product development from engineering, to product management, to operations.

• Led company from inception, through Venture Capital funding, growth to 15 employees, and five major product releases
• Created first versions of feed advertising and management products using PHP, MySQL, and web services
• Set company's technology strategy, created product strategy, and managed software development
• Instrumental in negotiation of licensing deal with AD2, Japan's largest online advertising company
• Managed localization of product for Japanese markets
• Designed REST Web Services platform to enable platform development by external partners