Experience Summary

I transform complex products into high-margin businesses by connecting product vision to commercial strategy. Over 15 years, I've built and scaled SaaS products from zero-to-one, driving acquisitions at Tropo and IMified while expanding developer ecosystems at industry leaders like Cisco and Tricentis.

Independent Advisor

2023 – Present

  • Advise companies and executives on AI strategy and product organization design
  • Guide investors and boards through M&A activities, market positioning, and competitive analysis
    • Guiding companies and investors in AI strategy, designing effective product organizations, refining processes, market research, and assisting with M&A initiatives.

Head of Product for Platform and Developer Experience

Tricentis

2021 – 2023

  • Led platform strategy that enabled the innovation, growth, and M&A of global software testing leader.
  • Unified a fragmented product portfolio and drove cloud transformation to improve customer experience
  • Built a globally distributed product org across US, Europe, and APAC.

VP of Product and Engineering

DialSource

Aug 2019 – Mar 2020

  • Led Product, Engineering, and UX for early stage SaaS CRM tools startup
  • Overhauled product strategy and positioning to move into higher-margin markets
  • Transformed product development processes to accelerate delivery while driving operational costs down and customer satisfaction up

Head of Webex Developer Relations

Cisco Systems

2015 – 2019

  • Established the Webex developer relations program following Cisco's acquisition of Webex
  • Created enablement initiatives and partnership programs that drove API adoption and revenue.
  • Internationally-recognized Cisco Distinguished Speaker on API topics

Head of Product

Tropo (Acquired by Cisco)

2010 – 2015

  • Directed product strategy for API-first company as first non-founder hire
  • Scaled company to 200,000+ developer customers and led expansion to a multi-product portfolio
  • Positioned company for successful acquisition by Cisco

Co-Founder

IMified (Acquired by Tropo)

2006 – 2009

  • Co-founded and scaled a fully-remote company focused on messaging and chatbot tools.
  • Scaled fully-remote company from concept to acquisition