December 2008 Archives

Unfriendly returns December 27, 2008
Toys R Us blocks returns. You can bet I’ll do all my shopping at a store with a friendlier return policy in the future.

The ongoing Comcast saga December 27, 2008
Using Twitter as a customer service tool.

Comcast and Vonage, Part 2 December 26, 2008
A Comcast tech blew their credibility.

How to make friends and influence music fans December 25, 2008
Apparently some of these labels have all the customers they need.

Comcast and Vonage December 24, 2008
I hate Comcast.

Traditions December 22, 2008
What are your family Christmas traditions?

Phil Hughes on the message boards December 22, 2008
A blogger talks about meeting Yankee phenom pitcher Phil Hughes on a baseball card collector...

Charlie Brown Agency December 17, 2008
Brilliant Charlie Brown Christmas and ad agency mashup.

Apple Canceled Christmas December 16, 2008
Apple Canceled Christmas—"Apple has been honored to work with the North Pole the...

Vertical Response. Awesome. December 16, 2008
Nice to see a little customer service in the world.

Class move December 16, 2008
Yahoo laid Flickr’s George Oates off while she was at conference promoting the Flickr Commons....

Sweet Caroline December 16, 2008
Given the Boston fan’s hatred of all things New York, I wonder if they’ll still play the song?

The Something Store: Buy Something at SomethingStore.com December 9, 2008
The Something Store: Buy Something at SomethingStore.com — Taking the grab bag idea further. Pay...

How Companies Respond to the Risks of Personal Brands December 9, 2008
How Companies Respond to the Risks of Personal Brands — Jeremiah talks about how companies...

Daily Reading from December 09, 2008 December 9, 2008
Links to what I’ve been reading recently. Piwik - Web analytics - Open source —...