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A framework for onboarding new employees (May 15): There’s no single good way to onboard an employee that works for every role. Here's a framework for creating a process that you can adapt to each situation.
TV hosts as a guide for software managers (May 10): Software managers can learn a lot from journalists or late night TV hosts and how they interview people.
The Improvement Flywheel (Apr 29): An incredible flywheel for the improvement of a development team. Fix a few things, and everything starts getting better.
Managers and technical ability (Dec 26): In technical fields, the closer you are to the actual work being done, the closer your skills need to resemble those of the people doing the work.
Dysfunctions of output-oriented software teams (Sep 17): Whatever you call it, the symptom is that you're measuring your progress by how much you build and deliver instead of measuring success by the amount of customer value you create.
Evaluative and generative product development (Aug 30): Customers never even talk to the companies that don't fit their needs at all. If the only product ideas you're considering are those that meet the needs of your current customers, then you're only going to find new customers that look exactly like your current customers.
Product Manager Career Ladder (Aug 19): What are the steps along the product management career path?
Building the Customer-Informed Product (Aug 15): Strong products aren't composed of a list of features dictated by customers. They are guided by strong visions, and the execution of that vision is the primary focus of product development.