Items tagged with thisisbroken

More US Bank clueless service

February 13, 2008 - 90 words , 4 comments
More harassment from US Bank.
Also tagged as: customerservice usbank

DocStoc bizarre form layout

October 19, 2007 - 338 words
Some odd choices in the signup and login form at DocStoc left me frustrated.
Also tagged as: docstoc ui usability

iPhone dialing annoyances

September 25, 2007 - 572 words , 12 comments
A few annoyances with the iPhone’s phone interface.
Also tagged as: apple iphone usability

Comcast customer disservice

September 17, 2007 - 2281 words , 4 comments
After reading Bob Garfield’s Comcast problems I was compelled to share my own.
Also tagged as: comcast customerservice

ThinkFree -- making it hard to sign up

December 1, 2006 - 244 words , 2 comments
Signing up for ThinkFree is a hassle.
Also tagged as: thinkfree usability

Skype usability on OSX

September 11, 2006 - 104 words
Getting contact information out of Skype requires a good memory.
Also tagged as: skype usability

Wells Fargo strikes again

September 6, 2006 - 466 words , 13 comments
Wells Fargo is working really hard to lose my business.
Also tagged as: customerservice wellsfargo

Logitech support sucks

March 31, 2006 - 436 words , 85 comments
Logitech’s customer support processes are so broken that I’m going to avoid even buying their products in the future.
Also tagged as: bluetooth customersupport logitech

Versioning web services

February 14, 2006 - 422 words , 7 comments
I’m looking for best practices in managing a public web services API.
Also tagged as: api tagyu versioncontrol webservices

Feedster's feeds are fixed

February 7, 2006 - 50 words , 3 comments
Feedster’s new site fixes the major problems.
Also tagged as: feedster rsssearch