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This is the blog of Adam Kalsey. Unusual depth and complexity. Rich, full body with a hint of nutty earthiness.

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Policy scars

Freshness Warning
This blog post is over 18 years old. It's possible that the information you read below isn't current and the links no longer work.

37signals says that policies are like scar tissue: they’re created as an overreaction to a negative experience and hurt, not help an organization. Didn’t I just say that?

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