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December 2008 Archives

Unfriendly returns
Toys R Us blocks returns. You can bet I’ll do all my shopping at a store with a friendlier return policy in the future.
December 27, 2008 - 375 words, 7 comments

The ongoing Comcast saga
Using Twitter as a customer service tool.
December 27, 2008 - 968 words, 3 comments

Comcast and Vonage, Part 2
A Comcast tech blew their credibility.
December 26, 2008 - 404 words, 3 comments

How to make friends and influence music fans
Apparently some of these labels have all the customers they need.
December 25, 2008 - 158 words

Comcast and Vonage
I hate Comcast.
December 24, 2008 - 71 words, 1 comment

Traditions
What are your family Christmas traditions?
December 22, 2008 - 274 words, 1 comment

Phil Hughes on the message boards
A blogger talks about meeting Yankee phenom pitcher Phil Hughes on a baseball card collector...
December 22, 2008 - 35 words

Charlie Brown Agency
Brilliant Charlie Brown Christmas and ad agency mashup.
December 17, 2008 - 18 words

Apple Canceled Christmas
Apple Canceled Christmas—"Apple has been honored to work with the North Pole the...
December 16, 2008 - 35 words

Vertical Response. Awesome.
Nice to see a little customer service in the world.
December 16, 2008 - 317 words, 8 comments

Class move
Yahoo laid Flickr’s George Oates off while she was at conference promoting the Flickr Commons....
December 16, 2008 - 31 words

Sweet Caroline
Given the Boston fan’s hatred of all things New York, I wonder if they’ll still play the song?
December 16, 2008 - 247 words

The Something Store: Buy Something at SomethingStore.com
The Something Store: Buy Something at SomethingStore.com — Taking the grab bag idea further. Pay...
December 9, 2008 - 22 words

The Something Store: Buy Something at SomethingStore.com
The Something Store: Buy Something at SomethingStore.com — Taking the grab bag idea further. Pay...
December 9, 2008 - 22 words

How Companies Respond to the Risks of Personal Brands
How Companies Respond to the Risks of Personal Brands — Jeremiah talks about how companies...
December 9, 2008 - 22 words

How Companies Respond to the Risks of Personal Brands
How Companies Respond to the Risks of Personal Brands — Jeremiah talks about how companies...
December 9, 2008 - 22 words

Daily Reading from December 09, 2008
Links to what I’ve been reading recently. Piwik - Web analytics - Open source —...
December 9, 2008 - 854 words

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