Product Leadership

Freshness Warning
This article is over 10 years old. It's possible that the information you read below isn't current.

Some good reading on customers, products, and leadership.

First, Union Square Ventures' Albert Wenger looks at why it’s hard to listen to customers. The hard part isn’t hearing what they say, it’s knowing what to listen to.

How should you reconcile listening to your customers with your strategy? This is often the hardest part. You have a strategy that you believe in. It’s difficult enough to not outright ignore any customer feedback that’s not on strategy. After all, you don’t want to be a flag waving in the wind and shifting with every breeze. But how can you tell that apart from your customers telling you that your strategy is actually wrong? What if you are trying to solve too hard a problem, when the customers really need something much simpler?

Next, a Brooklyn apartment building decides to allow residents to decide how to paint the building, floor by floor. Hilarity ensues. 37Signals has the choice quotes and makes the observation, "when it comes to designing something, a benevolent dictator is sometimes a welcome alternative to the chaos of democracy."

Finally, Media Post looks at how strong product driven companies have strong product driven leaders.

Product-centric leaders, the ones that are obsessive about what gets shipped out the door, are customer-centric by nature. They understand the importance of that magical intersection between product and person, the sheer power of amazing experiences. They focus attention on the importance of that experience, and know, somewhere deep down inside, that if they get it right, the revenue will take care of itself.


Your comments:

Text only, no HTML. URLs will automatically be converted to links. Your email address is required, but it will not be displayed on the site.

Name:

Not your company or your SEO link. Comments without a real name will be deleted as spam.

Email: (not displayed)

If you don't feel comfortable giving me your real email address, don't expect me to feel comfortable publishing your comment.

Website (optional):

Follow me on Twitter

Best Of

  • The mouse and me Not only is the mouse very destructive, but it's evaded all attempts to capture or kill it so far.
  • Comment Spam Manifesto Spammers are hereby put on notice. Your comments are not welcome. If the purpose behind your comment is to advertise yourself, your Web site, or a product that you are affiliated with, that comment is spam and will not be tolerated. We will hit you where it hurts by attacking your source of income.
  • The importance of being good Starbucks is pulling CD burning stations from their stores. That says something interesting about their brand.
  • Rounded corners in CSS There lots of ways to create rounded corners with CSS, but they always require lots of complex HTML and CSS. This is simpler.
  • Where do the RSS ad startups fit in? Yahoo's RSS advertising service could spell trouble for pure-play RSS advertising services unless they adapt their business model.
  • More of the best »

Recently Read

Get More

Subscribe | Archives

10

Recently

Stretching your team (Jun 11)
Stretching your team is one of the best ways to improve your output, your team's happiness, and your velocity. But they'll need coaching.
Physical camera shutter for Cisco Spark Board (Jul 6)
A 3d printable design for a camera shutter for a Cisco Spark Board
My Travel Coffee Setup (Jan 20)
What my travel coffee brewing setup looks like, and how you can build your own for under $100.
Turkey Legs (May 30)
Product naming gone awry.
Speaking for Geeks: Your Slides (Dec 17)
Tips and tricks for creating great slides.
Speaking for Geeks: Writing Your Talk (Dec 14)
Don’t wait until the night before the talk to write it. Crazy, I know.
Speaking for Geeks: Tell a Story (Dec 13)
Telling a story keeps your presentation focused, keeps your audience interested, and makes it easier for you to remember your talk.
Speaking for Geeks: Where to speak (Dec 11)
You've got a great idea for a talk. How do you find conferences to submit it to?

Subscribe to this site's feed.

Elsewhere

Tropo
Voice and communications platforms, including Tropo and Phono. Work.
SacStarts
The Sacramento technology startup community.
Pinewood Freak
Pinewood Derby tips and tricks

Contact

Adam Kalsey

Mobile: 916.600.2497

Email: adam AT kalsey.com

AIM or Skype: akalsey

Resume

PGP Key

©1999-2018 Adam Kalsey.
Content management by Movable Type.