ScheduleOnce doesn't think much of their users

Freshness Warning
This article is over 11 years old. It's possible that the information you read below isn't current.

Web Worker Daily linked to ScheduleOnce (no link for now, you’ll see why in a moment), a service that helps nail down a good meeting time for far flung workers.

Says WWD...

ScheduleOnce bills itself as “a dead simple Web 2.0 service for scheduling any meeting, anytime, anywhere.” Create a meeting, suggest some times, invite people, and they can use its slick interface to show which times are good for them, until everyone narrows in on a final meeting time. Selling points include a zero-registration workflow and a worldwide database that adjusts everything for local time and daylight savings.

Sounded nifty—scheduling is a pain and one of the only things Outlook/Exchange is truly useful for. So I clicked over, only to have my browser taken over. It moved. It resized. It showed the brochure-ware home page.

The company thinks so little of their users that they just take their browsers. Who cares what size I wanted to browse at? Their web site is so important it must be seen full screen.

What a bunch of crap. I went from interested to annoyed in about two seconds.

Want to see for yourself? ScheduleOnce sucks.

Mark Dixon
January 19, 2008 10:32 AM

Plus, they use poor grammar right on the front page. It should be "both I and my invitees can suggest times," not "me and my invitees."

Adrian Kelly
January 23, 2008 7:45 AM

I agree. Nothing winds visitors up more than interfering with the viewers browsing / navigation. It's just bad practice. Just started using your 'rounded corners' so many thanks. AK

Yael
January 24, 2008 11:24 AM

Resize issue is fixed, I hope you'll enjoy using Scheduleonce.

naga
January 29, 2008 1:39 PM

So basically, you came to the conclusion that ScheduleOnce sucks because you did not agree with a few lines of javascript code that can easily be removed and that don't even affect the service/product itself one bit? You have a pretty interesting method of looking at sites and rating them. Pretty interesting how you tagged this article though.

Adam Kalsey
January 29, 2008 4:25 PM

Naga: The point is that taking over my browser and disregarding how I want to look at web sites shows a lack of care about users. It may not affect the use of the product, but it's illuminating that a company disregards the preferences of people who aren't even yet a customer. You can't start annoying people the moment the stop by.

Naga
January 30, 2008 4:39 AM

I agree Adam, that javascript code is pretty useless, annoying and maybe "shows a lack of care about users". But claiming that the ScheduleOnce itself "sucks" only because of this is pretty ignorant. Probably the makers of the product thought that resizing your window would be a nice feature and now that you posted your "insight" they removed it because they obviously do care about the possible customers and visitors.

Your comments:

Text only, no HTML. URLs will automatically be converted to links. Your email address is required, but it will not be displayed on the site.

Name:

Not your company or your SEO link. Comments without a real name will be deleted as spam.

Email: (not displayed)

If you don't feel comfortable giving me your real email address, don't expect me to feel comfortable publishing your comment.

Website (optional):

Follow me on Twitter

Best Of

  • California State Fair The California State Fair lets you buy tickets in advance from their Web site. That's good. But the site is a horror house of usability problems.
  • Best of Newly Digital There have been dozens of Newly Digital entries from all over the world. Here are some of the best.
  • How not to apply for a job Applying for a job isn't that hard, but it does take some minimal effort and common sense.
  • Newly Digital Newly Digital is an experimental writing project. I've asked 11 people to write about their early experiences with computing technology and post their essays on their weblogs. So go read, enjoy, and then contribute. This collection is open to you. Write up your own story, and then let the world know about it.
  • Lock-in is bad T-Mobile thinks they'll get new Hotspot customers with exclusive content and locked-in devices.
  • More of the best »

Recently Read

Get More

Subscribe | Archives

Recently

Encouraging 1:1s from other managers in your organization (Jan 4)
If you’re managing other managers, encourage them to hold their own 1:1s. It’s such an important tool for managing and leading that everyone needs to be holding them.
One on One Meetings - a collection of posts about 1:1s (Jan 2)
A collection of all my writing on 1:1s
Are 1:1s confidential? (Jan 2)
Is the discussion that occurs in a 1:1 confidential, even if no agreed in the meeting to keep it so?
Skip-level 1:1s are your hidden superpower (Jan 1)
Holding 1:1s with peers and with people far below you on the reporting chain will open your eyes up to what’s really going on in your business.
Do you need a 1:1 if you’re regularly communicating with your team? (Dec 28)
You’re simply not having deep meaningful conversation about the process of work in hallway conversations or in your chat apps.
What agenda items should a manager bring to a 1:1? (Dec 23)
At least 80% of a 1:1 agenda should be driven by your report, but if you also to use this time to work on things with them, then you’ll have better meetings.
Handling “I don’t have anything to talk about” in your 1:1s (Dec 21)
When someone says they have nothing to discuss, they’re almost always thinking too narrowly.
What should you talk about in a 1:1? (Dec 19)
Who sets the agenda? What should you discuss, and what should you avoid discussing?

Subscribe to this site's feed.

Contact

Adam Kalsey

Mobile: 916.600.2497

Email: adam AT kalsey.com

Twitter, etc: akalsey

Resume

PGP Key

©1999-2019 Adam Kalsey.