Hosting: getting what you pay for

1&1 is a discount web host that made a splash several years back for their low prices and long feature lists. Hosting from $3 per month and managed dedicated servers from $99 each month. That’s half the price of most other discount offerings. But those low prices come with a hidden cost.

On a private email list this weekend, someone sent out a plea for help, looking for someone who could help him with his server hosted at 1&1. The server had gone down late Saturday night and 1&1 support told him that there was no after-hours onsite help that could work on his server. There would be no help coming until Monday morning when the server techs came in.

If you’re paying for a managed server, make sure that management is always available.