Bug categorization

20 Feb 2002

StickyMinds.com | Categorizing Defects by Eliminating "Severity" and "Priority": "I recommend eliminating the Severity and Priority fields and replacing them with a single field that can encapsulate both types of information: call it the Customer Impact field. Every piece of software developed for sale by any company will have some sort of customer. Issues found when testing the software should be categorized based on the impact to the customer or the customer’s view of the producer of the software."

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