Related tags: openletter customers email amazon usability
4 items total
November 6, 2002 - 261 words , 5 comments
Barnes & Noble’s response to my concerns regarding their email newsletter.
Also tagged as:
customers
email
openletter
October 29, 2002 - 542 words , 20 comments
Barnes & Noble screwed up by sending a marketing email to people who told them they didn’t want to get email, made it difficult to change email preferences, and then ignored their mistake.
Also tagged as:
customers
email
openletter
permission
August 15, 2002 - 122 words
What happens when you break links to your site and your competitor doesn’t? Sites link to your competition instead of you.
Also tagged as: amazon
marketing
usability
May 11, 2002 - 354 words , 1 comment
I prefer to buy from Barnes & Noble over Amazon. I’ve never been thrilled with...
Also tagged as: affiliate
amazon
strategy
4 items total