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September 2007 Archives

iPhone dialing annoyances
A few annoyances with the iPhone’s phone interface.
September 25, 2007 - 572 words, 3 comments

How not to manage your customers
How not to manage your customers — Two lessons for retailers on the Web: 1....
September 20, 2007 - 56 words,

Shocking origins of cut and paste.
Shocking origins of cut and paste. — "I told these twentysomethings … you would type...
September 18, 2007 - 42 words,

Comcast customer disservice
After reading Bob Garfield’s Comcast problems I was compelled to share my own.
September 17, 2007 - 2281 words, 3 comments

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