iPhone dialing annoyances
A few annoyances with the iPhone’s phone interface.
How not to manage your customers
How not to manage your customers — Two lessons for retailers on the Web: 1....
Shocking origins of cut and paste.
Shocking origins of cut and paste. — "I told these twentysomethings ... you would type...
Comcast customer disservice
After reading Bob Garfield’s Comcast problems I was compelled to share my own.
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