17 May 2006
37signals says that policies are like scar tissue: they’re created as an overreaction to a negative experience and hurt, not help an organization. Didn’t I just say that?
Adam Kalsey
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Trackback from Knowledge Jolt with Jack
May 24, 2006 10:10 PM
Policy scars
Excerpt: Adam Kalsey is getting Policy scars from 37signals: "policies are like scar tissue: they're created as an overreaction to a negative experience and hurt, not help an organization."