Items tagged with customerservice

Related tags: wellsfargo thisisbroken comcast companypolicies twitter

26 items total

« Previous |  Page 2 of 3 | Next »

How not to manage your customers

September 20, 2007 - 56 words
How not to manage your customers — Two lessons for retailers on the Web: 1....
Also tagged as: ecommerce

Comcast customer disservice

September 17, 2007 - 2281 words , 4 comments
After reading Bob Garfield’s Comcast problems I was compelled to share my own.
Also tagged as: comcast thisisbroken

Wells Fargo -- broken business processes

September 7, 2006 - 276 words , 13 comments
Wells Fargo creates a problem, and blocks all possible solutions with an arbitrary business rule.
Also tagged as: businessprocess wellsfargo

Wells Fargo strikes again

September 6, 2006 - 466 words , 13 comments
Wells Fargo is working really hard to lose my business.
Also tagged as: thisisbroken wellsfargo

It's Popcorn time again

September 6, 2006 - 464 words
Popcorn sales have started again in my house, providing more business and life lessons for my kids.
Also tagged as: business candy cubscouts fundraiser popcorn

Policy scars

May 17, 2006 - 28 words , 1 comment
37signals says that policies are like scar tissue: they’re created as an overreaction to a...
Also tagged as: 37signals businessmodels companypolicies

Technorati quick fix

May 12, 2006 - 77 words , 1 comment
Technorati makes quick work of a site bug
Also tagged as: davesifry softwaredevelopment technorati

Home Depot: Excellent customer service

May 11, 2006 - 181 words , 74 comments
A simple call for information results in a very pleasant experience.
Also tagged as: homedepot

Relax your policies

May 8, 2006 - 125 words
Create overly-restrictive policies that assume your customers are bad people and you’ll end up treating al lyour customers like they’re bad people.
Also tagged as: businessmodels companypolicies guykawasaki

Hasbro instructions

May 5, 2006 - 33 words
While looking for a link to The Inventors game, I discovered that Hasbro has an...
Also tagged as: hasbro simplelinks

26 items total

« Previous |  Page 2 of 3 | Next »

Find items tagged with customerservice on Technorati, Del.icio.us, Flickr

Recently

How the Sales organization in a large company slows innovation (Nov 16)
If you have a new innovative product inside a large established company, it can be much harder to reach product market fit than it would be for the same product in a startup.
Networking as an entrepreneur (Oct 23)
Having a network is crazy important. Networking is not.
Stretching your team (Jun 11)
Stretching your team is one of the best ways to improve your output, your team's happiness, and your velocity. But they'll need coaching.
Physical camera shutter for Cisco Spark Board (Jul 6)
A 3d printable design for a camera shutter for a Cisco Spark Board
My Travel Coffee Setup (Jan 20)
What my travel coffee brewing setup looks like, and how you can build your own for under $100.
Turkey Legs (May 30)
Product naming gone awry.
Speaking for Geeks: Your Slides (Dec 17)
Tips and tricks for creating great slides.
Speaking for Geeks: Writing Your Talk (Dec 14)
Don’t wait until the night before the talk to write it. Crazy, I know.

Elsewhere

Feed Crier
Get alerted by IM when your favorite web sites and feeds are updated.
Pinewood Freak
Pinewood Derby tips and tricks
Del.icio.us
My tagstream at del.icio.us.

Contact

Adam Kalsey

Mobile: 916.600.2497

Email: adam AT kalsey.com

AIM or Skype: akalsey

PGP Key

©1999-2018 Adam Kalsey.
Content management by Movable Type.