Simplelinks | ECommerce

Aug 7, 2003

Barnesandnoble.com fights back in ECommerce
Everyone thought e-commerce was going to be easy. Everyone was wrong. E-commerce is hard. (A 2001 article on Barnes and Noble's efforts to compete against Amazon.)

The New Lords of E-Biz in ECommerce
E-commerce is down but hardly out. It's now up to CIOs to lead online tactics and strategy. And when the economy finally rebounds, so will business units' interest in e-commerce.

Feb 10, 2003

California City and County Sales and Use Tax Rates - Board of Equalization in ECommerce
A file listing California cities (and counties) and their associated tax rates are available either as a "Comma Delimited" or "Database" format. The rates in these files are effective as of 1/1/02.

Jan 18, 2003

The Way Customers Want to Buy in ECommerce
Online efforts that don't make allowances for different ways in which people approach decision making leave lots of money on the table.

Jan 3, 2003

Credit Card Validation via the Luhn Formula in ECommerce
Because issuers of cards follow certain rules when creating card numbers, it is possible to verify whether a given number is accurate or couldn't possibly be a number of the stated type. (With PHP and ASP sample code)

Dec 25, 2002

Usability News - Examining User Expectations for the Location of Common E-Commerce Web Objects in Usability
This study sought to investigate user expectations on the location of common e-commerce web objects on a typical website. (From July 2002)

Dec 3, 2002

Survey: Small Biz Should Bite the Online Bullet in Business
Of those small businesses with e-commerce capability during the 2001 holiday season, 59 percent said being online allowed them to increase sales, with an average increase of 29 percent. More than half (54 percent) said it increased their profitability.

Nov 27, 2002

Amazon directs shoppers to Borders - Tech News - CNET.com in ECommerce
Amazon is inviting its Internet shoppers to pick up and return items at one of Borders' 400 stores.

Nov 25, 2002

Internet World Magazine Retailers Need To View Shopping as a Process - June 1, 2000 in ECommerce
Ecommerce shouldn't focus so much on immediate purchase.

Recommended Readings in ECommerce
Roundtable Group's recommended ecommerce book list

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Recently

Unfriendly returns (Dec 27)
Toys R Us blocks returns. You can bet I'll do all my shopping at a store with a friendlier return policy in the future.
The ongoing Comcast saga (Dec 27)
Using Twitter as a customer service tool.
Comcast and Vonage, Part 2 (Dec 26)
A Comcast tech blew their credibility.
How to make friends and influence music fans (Dec 25)
Apparently some of these labels have all the customers they need.
Comcast and Vonage (Dec 24)
I hate Comcast.
Traditions (Dec 22)
What are your family Christmas traditions?
Charlie Brown Agency (Dec 17)
Brilliant Charlie Brown Christmas and ad agency mashup.

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