Instead of waiting on hold for an extended period of time, PG&E customer service lets me ask them to call me back when someone is available.
Updated Technorati Plugin
Jacques Distler emailed me to note that the Technorati API is now returning data encoded...
Why's it called Syndication?
When people collect content from multiple sources, it’s not really syndication, it’s aggregation. A reader asks why this is and what he should call it.
Olympus cameras on sale
Last year when I was looking at digital cameras, I nearly bought an all-weather Olympus. Now Amazon has it and all their other Olympus cameras on sale.
A spammer made a spelling mistake in his spam and ended up driving lots of angry people to my site.
Customer reference questions.
Sample questions to ask customer references when choosing a software vendor.
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