Daily Reading from June 22, 2010

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Links to what I’ve been reading recently.

  • No departments — "Big companies have departments. Startups are companies. Startups aspire to become big companies. Therefore, startups should have departments. Right? Why do companies have departments? There are a lot of reasons: ladder of advancement, sharing of best practices, functional specialization. Each of ..."
  • Enhancing Net Promoter Score (NPS) with Total Social Customer Value (TSCV) — "Net Promoter Score has served the industry very well as the standard in satisfaction intention, and can now be enhanced by adding explicit customer satisfaction data, influence and customer reviews already on the web. NPS, a Industry Standard Before the ..."
  • Why Amazon’s Kindle Will Eventually Win the e-Book Wars — "To paraphrase Yoda: Begun, the e-book wars have. Barnes & Noble started the week off by cutting prices on its Nook e-book reader to $199 from $259, while also introducing a new, $149 Wi-Fi model. Not to be left behind, ..."

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Best Of

  • The mouse and me Not only is the mouse very destructive, but it's evaded all attempts to capture or kill it so far.
  • Comment Spam Manifesto Spammers are hereby put on notice. Your comments are not welcome. If the purpose behind your comment is to advertise yourself, your Web site, or a product that you are affiliated with, that comment is spam and will not be tolerated. We will hit you where it hurts by attacking your source of income.
  • The importance of being good Starbucks is pulling CD burning stations from their stores. That says something interesting about their brand.
  • Rounded corners in CSS There lots of ways to create rounded corners with CSS, but they always require lots of complex HTML and CSS. This is simpler.
  • Where do the RSS ad startups fit in? Yahoo's RSS advertising service could spell trouble for pure-play RSS advertising services unless they adapt their business model.
  • More of the best »

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