Need someone to lead product management at your software company? I create software for people that create software and I'm looking for my next opportunity. Check out my resume and get in touch.

Daily Reading from June 22, 2010

Freshness Warning
This blog post is over 13 years old. It's possible that the information you read below isn't current and the links no longer work.

Links to what I’ve been reading recently.

  • No departments — "Big companies have departments. Startups are companies. Startups aspire to become big companies. Therefore, startups should have departments. Right? Why do companies have departments? There are a lot of reasons: ladder of advancement, sharing of best practices, functional specialization. Each of ..."
  • Enhancing Net Promoter Score (NPS) with Total Social Customer Value (TSCV) — "Net Promoter Score has served the industry very well as the standard in satisfaction intention, and can now be enhanced by adding explicit customer satisfaction data, influence and customer reviews already on the web. NPS, a Industry Standard Before the ..."
  • Why Amazon’s Kindle Will Eventually Win the e-Book Wars — "To paraphrase Yoda: Begun, the e-book wars have. Barnes & Noble started the week off by cutting prices on its Nook e-book reader to $199 from $259, while also introducing a new, $149 Wi-Fi model. Not to be left behind, ..."

Recently Written

Mastery doesn’t come from perfect planning (Dec 21)
In a ceramics class, one group focused on a single perfect dish, while another made many with no quality focus. The result? A lesson in the value of practice over perfection.
The Dark Side of Input Metrics (Nov 27)
Using input metrics in the wrong way can cause unexpected behaviors, stifled creativity, and micromanagement.
Reframe How You Think About Users of your Internal Platform (Nov 13)
Changing from "Customers" to "Partners" will give you a better perspective on internal product development.
Measuring Feature success (Oct 17)
You're building features to solve problems. If you don't know what success looks like, how did you decide on that feature at all?
How I use OKRs (Oct 13)
A description of how I use OKRs to guide a team, written so I can send to future teams.
Build the whole product (Oct 6)
Your code is only part of the product
Input metrics lead to outcomes (Sep 1)
An easy to understand example of using input metrics to track progress toward an outcome.
Lagging Outcomes (Aug 22)
Long-term things often end up off a team's goals because they can't see how to define measurable outcomes for them. Here's how to solve that.

Older...

What I'm Reading

Contact

Adam Kalsey

+1 916 600 2497

Resume

Public Key

© 1999-2024 Adam Kalsey.