Daily Reading from February 04, 2008

4 Feb 2008

Links to what I’ve been reading recently.

Geek Squad on Marketing is a Tax You Pay for Being Unremarkable — "I’m sitting in Customer Service is the New Marketing, an event hosted by Getsatisfaction. Robert Stephens, Founder and Chief Inspector of The Geek Squad is giving a talk on "Marketing is a Tax You Pay for Being Unremarkable." This is …"
Zappos Shares Secrets of 75% Repeat Business — Zappos was started n 1999 when the founder saw that there wasn’t anything as easy as Amazon.com for buying shoes. But how did it survive the bubble? And why does it continue to enjoy steady growth? Tony Hsieh, Zappos …

Best Of

The importance of being good Starbucks is pulling CD burning stations from their stores. That says something interesting about their brand.
Movie marketing on a budget Mark Cuban's looking for more cost effective ways to market movies.
Rounded corners in CSS There lots of ways to create rounded corners with CSS, but they always require lots of complex HTML and CSS. This is simpler.
Embrace the medium The Web is different than print, television, or any other medium. To be successful, designers must embrace those differences.
Simplified Form Errors One of the most frustrating experiences on the Web is filling out forms. When mistakes are made, the user is often left guessing what they need to correct. We've taken an approach that shows the user in no uncertain terms what needs to be fixed.
More of the best »