Daily Reading from February 04, 2008
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4 Feb 2008
Links to what I’ve been reading recently.
- Geek Squad on Marketing is a Tax You Pay for Being Unremarkable — "I’m sitting in Customer Service is the New Marketing, an event hosted by Getsatisfaction. Robert Stephens, Founder and Chief Inspector of The Geek Squad is giving a talk on "Marketing is a Tax You Pay for Being Unremarkable." This is ..."
- Zappos Shares Secrets of 75% Repeat Business — Zappos was started n 1999 when the founder saw that there wasn’t anything as easy as Amazon.com for buying shoes. But how did it survive the bubble? And why does it continue to enjoy steady growth? Tony Hsieh, Zappos ...